GREAT bbq tray! But disappointed in customer service By
Shopper (East Meadow, NY) - July 6, 2023
The product itself is beautiful and sturdy and great bbq tray. I dropped the bomb on ordering this for my husband's birthday & had to pay extra shipping I called and asked them to upgrade the shipping I have been a customer for at least 15 years & have placed numerous orders over the years & being a customer service representative myself this rep never offered the upgrade for free & I kind of find disheartening. I love this website but the shipping costs are ridiculous. They need to do better.