Fees and surcharges may apply. Offer available online and by telephone only. Offer not available in corporate store. Offers cannot be combined and are not available on all products and are subject to restrictions and limitations. Offer ends 5/5/24. Prices and charges are subject to change without notice. Void where prohibited.
This mat has the same great quality of the very many I’ve ordered before but I just didn’t care for the faded design of the product - it made I look like it was used already. Wish it was more solid gray.
We bought the mat and loved it at first, it was elegant and exactly what we wanted. After only a few months of sitting on our front porch, however, it changed from a gray color to a blotchy-pink color. The only thing that we can think is that the sun exposure bleached the color. It is no longer usable, however, as it is now really ugly. Thus, the 1 star.
I am a huge customer of this website and I am usually very satisfied with my purchases. Unfortunately, I am not very happy with this particular purchase. I chose the tan color for my mom and when arrived it looked dirty. Its very light and has some type of shading or hints of other colors in the background that makes it look dirty even though its brand new. My advice is to not pick tan! Quality/material are fine.
I have purchased many items including rugs over the years and have been very pleased. This rug was a big disappointment- blotchy, black ink spots, etc.... When I called and sent a picture, I was informed this is the way the rug is supposed to look!!!
When I received this, I was surprised that the gray was very splotchy and there were black ink spots. To me, the rug already looks like it has been in use for a long time and people will think I have it for quite a while. I have purchased other Personalization Mall rugs in the past and ordered several others when I purchased this one (pumpkin, Ho Ho Ho, Count Your Blessings- which are all great). When I contacted Customer Service and sent photos of my concerns, I was emailed that this is the way the rug is supposed to look. I am disappointed.