Family Tree Of Life Personalized Wood Ornament Customer Reviews

Revived in mail today
Product was beautiful... but broken ????

I ordered this ornament and received the first one with the trunk broken off. Customer service was good and immediately sent a new one. Unfortunately, the second one was broken in the exact same spot. Obviously a design flaw or better shipping materials are needed.

Received ornamet quick. It is damaged- bent and has a black line going through it. Customer service was great and immediately sent out another one!!

Asked for refund after receiving it broken twice.

This ornament arrived snapped at the base. Even if it wasn’t broken I would not have given it to the intended since it looked very cheap.

Received item yesterday. The trunk part of tree was broken completely off. Need better packaging as these items are very thin. Since it is so close to Christmas I can't get replacement . This was a gift for someone. Customer care did give me refund but now I must find something else as a gift.

I would have LOVED
This but it was BROKEN when I opened the package. So disappointed.