Family Tree Of Life Personalized Wood Ornament Customer Reviews

Cute, looks exactly like the picture. Just be careful they are fragile. I ordered twice and my first order came in fine but then a few days later the trunk of the tree broke off of one. Need to get some glue and hope that will work for it.

It is hard to find items with the ability to have many names on them. This gives us all of our large family on one ornament

We ordered these ornaments as stocking gifts our our family and we were so pleased when they arrived. High quality, cute and affordable. We would definitely purchase them again!

The ornaments were very nice although they were smaller than what I expected It would have been nice if some kind of courting would have been included to hang it on the tree

Cute ornament and detailed work I really like it. However, the trunk came broken. I think the mistake was on the packing. I had ordered a garden stone as well which is a heavy item, and in the package it came on top of the ornament leading the trunk to break.

I like that there is room for so many names. It came exactly as pictured. It is small ( it is an ornament so size is logical) but the dimensions are given so one knows what to expect. It is thin so one needs to take care when handling/packing. I do like the bag that it comes in, it adds an extra touch. I do think shipping was a bit high for ordering only one. All in all I knew what I was ordering, I knew what to expect, and the item met expectations.

The hardest decision was which color to get! I choose red and was pleasantly surprised with how it came out. It has almost a timeless simplicity to it and while I’m sure it will get lost in the shiny, glittery ornaments of today, I feel that its sentimental value will only grow because of our family names “carved” on it. The oldest being my mother’s (age 83) and the youngest grandchild at 1 1/2. I recommend everyone put a date and/or year on it! It will become a favorite to hang on the tree each year. ????

The wood this ornament is made out of isn't heavy, so it feels delicate. I had to have a replacement shipped because the first one arrived broken, but customer service was great. Not bad for the sale price I bought it for.

I love the ornament, just what I wanted. However it arrived broken. The company replaced at no cost but the second one arrived broken too! Maybe package in a sturdy box next time? They made it right but now I don’t have time to wait on a replacement and take another chance that it’s broken too! I’ve requested a refund and waiting to hear back. Previous orders from this company have been great and I’m sure they will make this one right too!

Very nice item! Love it.

Purchased this item on sale. While the Ornament was lighter than expected, it is very nice and presentable. I had to have a second sent as the first was broken on arrival. Customer service was super easy to work with and delivery was prompt.

I like the trees with everyone's name.

The tree ornament was nice. It is a bit thin. That makes the wood delicate.

Purchased them for my family. I am hoping they enjoy them as much as I do. Quality is good and they should be able to enjoy them for years to come.

Loved the color and design.

Very cute gift idea. Looked exactly like the preview picture that was shown.

very pleased with the family name ornament

This ornament looks great. Every name was spelled correctly and placed well. I received it pretty quickly and it was loved by the recipient. My only issue is that I ordered the whitewashed color and received a red color.

Ornament turned out great! Names are easy to read and Shipping was fast.

I really like the ornaments, but it would have been nice to have a choice of font and capitalization. I was somewhat unhappy with the appearance of the lettering at the bottom. I included the year "2021" but the twos look more like ones in the font that was used. Also, the names were automatically all caps and the lettering at the bottom was automatically all lower case.

just wished ll names had been same size

Love the ornament.

Nice ornament and the personalization is perfect. The wood is quite thin and fragile.

Bought this as a gift and they loved it! Two suggestions; 1. Allow specific arrangement of names and 2. Allow more names or offer a slightly larger version available to fit more names. Mine was delivered broken but that was the fault of the shipping company.

Love it.

Ordering was easy. Price was fair for a custom item. Item arrived on time, despite pandemic.
One issue - item has a terrible odor.

I loved the way the ornament came out. Simple and beautiful. The only problem was that it smelled REALLY bad. I gave these out as gifts and apologized for the smell.

Cute and sturdy ornament! The engraving was clean and smooth. Love it!

It’s a lot smaller than I expected it to be. No date on it like it said there would be. I’d say a little disappointed

I order the same ornament from our family every year and this year the ornament is smaller then all the previous years for some reason.

It's kinda cheap looking and much smaller than rxoected but it will do. It did come fast so that's a plus.

These ornaments are cute but unfortunately the guarantee by Christmas means nothing. Ordered 12/2/22 and notified would arrive by 12/24/22. The order did not arrive until 12/27. Tracking looks like UPS.
Unfortunately the families these were meant for undecorated before they arrived.

I ordered 4 of these items (1 for me and 3 for my friends) and when I received them, I left them in the bubble wrap. I just gave them to my friends on Sunday and two of them were broken in half at the base of the tree. I guess you get what you pay for.

This ornament was pretty much as expected with a couple of minor flaws (nothing big enough for me to want a refund, but maybe to make someone consider other options). Mainly it was (1) very lightweight, almost "cheap" feeling. The wood is extremely thin, and (2) along the edges there is a discoloration that looks like it came from the printing process. I ordered the whitewashed style and it has an almost yellow/brown discoloration along about half of the edge around the tree.

Fits a lot of names however Font they use for the base of tree is terrible. Not clear. 2021 looks like 1011. Disappointed in that.

I think it looks very nice, but the smell is very strong. I’m hoping it will go away.

I like it, but the name at the bottom is almost too blurry to read

the smell is so bad we can't enjoy it

I would have given this maybe 5 stars had it not been for the fact that due to the limited space for the message I had to abbreviate the word forever with 4 ever. Unfortunately the 4 is unrecognizable and completely ruins the message. All 3 of the ornaments I ordered are useless.

I love the ornament, but when I took it out of the padded envelope, the trunk was broken off the ornament. If the ornament would have been shipped in a box, this wouldn’t have happened.