Customers appreciate the high-quality, customizable ornaments with clear photos, vibrant colors, and sturdy materials, praising their beauty and fast delivery. Some noted issues with photo adjustments... see more
i was excited to show my newly blended family our first ornament as a family... i was shocked when i got it out of the package on how light weight it was. i was hoping for more durability but was happy with the names side. the picture was ok.. cut off more then i hoped. and now 2 days later my dog took it off the tree and chewed it into 100's of pieces. the 2 days on the tree it look ok though.
Unhappy
By Shopper (Thiensville, WI) - November 28, 2020
Usually love PM, but I was disappointed with these ornaments. I contacted Customer Service via email but it came back so I'll be calling them. Hopefully they will satisfy my complaint.
Terrible
By Shopper (Pompano Beach, FL) - November 24, 2023
A snowflake covered my grandsons face on the ornament. On the proof it was not obvious. They WILL NOT REPLACE the $12.00 item. Terrible customer service!!!