Customers love the robes for their softness, comfort, and high-quality material, with many praising the beautiful embroidery and fast delivery. The robes are described as excellent gifts, often exceed... see more
AI-Generated Summary
Robe ripped pocket in days
By Shopper (St Augustine, FL) - January 2, 2024
Upon receiving this robe i paid a high price for. The robe pocket ripped, it seems as the quality is not well made. Emailed the.company with a picture with a response above. The company has yet to email me back as I have asked for a refund d of one of the robes.
Although this robe looks nice and it is comfortable it won’t stop shedding fabric/fuzz and it gets all over everything no matter how often it is washed. My boyfriend decided it was more trouble than it’s worth because everything the covered with fuzz. Personalization Mall determined this was acceptable and won’t do anything to make up for it. I won’t be ordering from them again ??
The material and color of the robe are nice but the sleeve length is not one size fits all. It should be specified that this item doesn’t fit tall individuals well at all.
Very Poor Name Personalization
By Lucille G. (Riverview , FL) - December 16, 2022
I bought 3 robes with personalized names.The name on one of robes is illegible and of poor workmanship!! Never should have left production in that condition. I have contacted the company at least 5 times with no response whatsoever to this date.They won't even give me the courtesy of a response!! Very poor customer service!!
Very Poor Name Personalization
By Lucille G. (Riverview , FL) - December 16, 2022
I bought 3 robes with personalized names.The name on one of robes is illegible and of poor workmanship!! Never should have left production in that condition. I have contacted the company at least 5 times with no response whatsoever to this date.They won't even give me the courtesy of a response!! Very poor customer service!!