Sweethearts Photo Collage Frame Customer Reviews

If you order, make sure you have pictures that you want to use are vertical. Pictures that are horizontal won't work.

My customized frame came out very well, but the cut out part was a very thin cardboard and honestly looked like I could have done it myself with an exacto knife. It would have been nice to have a couple tips from the vendor for how to exactly get the pictures to line up properly with the cutout. I ended up using the cutout as a stencil, and traced all the open parts onto a blank piece of paper. I then taped down my photos over the tracing because then I would know which part of each photo would be seen from the outside. It was very time consuming, but I was happy with the final product. I presented the gift with photos already in it for less work for the bride and groom.

I purchased this to put on the welcome table of my wedding, I was really excited to get it but once received I realized you can only fit vertical photos in the frame, so you cant put all photos you may want in there. Kind of disappointing but the quality is there and it's a nice frame, I just don't think I would suggest buying it.

The idea of this is very cool but the letters are not as big as you would imagine. I am going to have a lot of trouble to find photos for each letter. Other than that it's a cool gift.

I'm hoping I will be able to find nice photos to fit in the small letters! "/

I didn't think this item was TOO cheap of a price, but the construction is pretty cheap. The back does not secure very well, and it is cheap particle board, but it is still cute idea.

I love the frame! It came out wonderful only thing was the screws that came with the frame to hang it cracked the frame! Couldnt use the screws had to find a different way to hang the frame! The company might wanna look into this before making more. No one like a cracking aframe!

The frame is a really cute idea, but you should definitely know what you're getting yourself into when you buy it. The cutouts are sort of off-size in that a regular 4x6 print will not fill the whole vertical space, leaving you with awkward gaps, unless you use more than one picture for each letter (which looks kind of sloppy). And if you use larger prints, the faces are likely to be covered up by the outline of the letters. I made it work but it took a LONG time to maneuver the photos into just the right spots and trim them to fit. And, in the end, it doesn't look as polished as I would have liked. (I'd recommend printing lots of extras of the photos you want to use in case you cut them wrong the first time.) And don't get your heart set on using certain photos. Some of them inevitably will not look right unless you have a bunch of Os in your names.

I want to start off with the positive first. Overall, everything looks nice. However, as I read in previous reviews, our frame had scuffs on each corner on the front side of the frame. I personally believe that the company should take more pride in its work for as many times as I saw this through out the reviews especially for the amount of money being paid to have this done. Please read reviews to determine if this product is for you. If you are looking for a semi nice gift that may have flaws then take the risk and get this. If you are looking for something that will look absolutely perfect upon arrival then skip this gift. I personally hope the manufacture begins to read their reviews and fix things before they start losing customers.

This makes a great wedding present I turned a bunch of pictures of the couple to black and white and put a red hued one in the heart. My only complaint is that the letters are cut to about 5 inches so the 4x6 pictures i used had a black border around the letters. which doesn't look terrible... but doesn't look awesome.

i was really excited to get this in the mail, and once i opened up the package and looked closely at the frame, you could see were the wood had been chipped and it looked like they colored black sharpie in it. and its very noticeable. thats why im not pleased with the price i paid to get something that has sharpie colored on it, that you can notice.

This frame came out really cute, it is pretty flimsy quality though. Once it's up on the wall I'm sure I won't be able to notice though.

When I found this- I was REALLY excited to get it and make it for my 1 year anniversary with my boyfriend. I was slightly disappointed when it arrived because the quality was very poor. The frame is not wood and it's pretty flimsy. For $40, I was expecting it to be a little nicer.

Really cute that its totally personalizable however note that it is not glass in the frame, but plastic.

The concept is really awesome.
The mat board cutting is really well done.
The frame is extremely cheap.
Not glass, but plastic cover, if scratched, also very cheap.

My suggestion, if you have the time and money, buy your own mat board, frame, and razor blade and cut it yourself.

For this price i would have thought it was glass not plastic in the frame - disappointing

I just received my frame and its nice, but it's made with very cheap materials and it is very flimsy. The opposite side of the letters have burn marks on the board. It's not very attractive. I give this item a 3 star review because the look of the item is appealing. I am mostly disappointed with the quality of the materials and the way the product is put together.

Being able to personalize a photo collage was amazing but the quality of the frame is cheap! The frame is very light and cheaply made. For the price I paid, I should have received a better quality item.

Looks cute but I was very disappointed that it did not have glass in the frame it was just plastic. I will not be ordering any more of these in the future

The frame is not at the quality wood one would expect for the price paid. Also it is just a plain black 90 degree angle cut with no design or angles cut in to the wood frame. Overall this will serve the purpose for which it is intended, but somewhat disappointed in the frames plainness.

The frame quality could definitely be better, it’s pretty flexible plastic. In the photo, you can see what I mean. Makes it very hard to transport and work with the frame without damaging/breaking it. Overall, okay product.

The letter openings are an odd size, too tall for normal size photos. It was difficult to get the pictures to look good.

Althugh I really like the frame and the matting, the letters are way too narrow. I could harldy get a picture in the small space. I would not reccomend this proudct for picture use.

at first I was super excited about this purchase but it is nearly impossible to find pictures to fit in the openings. first I tried wallets but they were too small then I ordered 3x5 and the only ones that fit were ones that were horizontally taken. I spent $40 on the frame so I decided to make it work but then I spent an additional $40 just ordering photos to find the ones that work best. so if you and your significant other have a lot of horizontal photos together, this is the photo frame for you, but if not, it's too much work!

the frame for the picture looks very cheap; before i give the gift i'm going to now get it re-framed by another company.

The minute I open the package, my heart sinks. The frame is made of a cheap painted black wood, which looks frail. The cover is not glass, it's a cheap plastic thing which already has a scratch on it. The names have burnt marks from the laser cut and a yellow stain on white frame. Overall, the product is a novel idea but poorly made. For the price it is being sold for, I expect something a little of more quality then this. And since this item is personalized and non-returnable, I expect it to turn out impeccable.

the lettering was a lot smaller in person than in the picture. but it is cute

For a grand total of $36 with shipping, this product is not worth for the quality and materials. First of all, the wood frame is cheap looking and second of all the front cover is not glass but soft plastic.

The concept is great, and the recipient loved the idea and final product, but I was extremely dissatisfied with the quality of the materials. The frame is a very cheap, plastic-like substance, with "scarring" that does not match the overall pattern of the frame. The cut-outs for the letters are quite fragile, so pieces bent/broke off when I opened the frame to put in the photos. For example, the center of the letter G broke off.

Due to the timing of the gift, I could not return it. If I had enough time, however, this would have been returned for sure. I was quite surprised by the lack of quality, as all of the other items I have ordered from Personalization Mall have been quite nice.

Bottom line: I'd avoid this product.

I knew right away when i picked the box up it was broke. I heard the glass. The glass was shaderd and frame was broke. Super unhappy. The packaging could have been better to help prevent this. This was a Xmas gift what am I gonna do now.

I have purchased this in the past and it was actually double the size. Now it is half the original size. Do not be followed by the demo photo that they have provided. Also, the letters are not big enough for a 3x5 photo to fit. Not even sure if it's possible to fit more than one person in each letter. Pretty disappointed.

One of the most important aspects of this frame is the heart in the middle of the names. I did not read the part where you have to put an asterisk between the names. So now I have two frames without the hearts.

The picture does a lot of justice for the actual quality. It is very cheaply made and not very durable. If it wasn't so much hassle returning it, it would already be sent back.

Don't waste your money on this cheap looking frame. It was a good idea but when I got the frame the black paint was chipped and looks very cheap.

I purchased this for a bridal shower gift, paid over $50.00 for it, just got it and I personnal was disappointed. I think it looks cheap--ie the frame. Thought it would have been a better feel. Not a happy customer.