Great quality on personalization, however damaged wood
Item came out of the shipping box with the corner of the wood loose. I know it can be fixed with a small nail and hammer, but I gave the gift straight from the shipping box and I was disappointed that I gave a damaged gift. Personalization portion was great and looked just like the preview shown. I have ordered a lot from personalizationmall in the past and everything always looked exactly as shown in the previews. Only knocked off 1 star because of the wood trim not being in tact.