(St. Augustine, FL) - June 2, 2019
I purchased two of these as a housewarming gift for family. The pieces fit together for names and address. They enjoy jigsaw puzzles and I thought it would be interesting. I purchased it more for that reason than the function of a cutting board. The wood is unfinished and would ruin the engraving if they were used as cutting boards. The first order resulted in a difference in the quality of engraving on one piece; it was much more shallow and the engraving was difficult to see. I contacted PM and they agreed to replace both pieces if I wanted, but I only asked for one to be redone. The resulting product was very nice and the two together will make an interesting conversation piece. I would not, however, purchase this again as personalization would be ruined if the board was used to cut foods. I have been a customer of PM for many years and have always been very pleased with every other order. The fact that this order needed to be redone was an exceptional situation. I will definitely continue to use PM as the quality of items for other purchases has always been excellent and customer service is top notch!!