3rd times a charm!
So, I ordered this doormat for my mom & her husband for Christmas and it came to me with some ink missing on their name. I reached out to customer service and they sent me another one free of charge! Well the same thing happened with the 2nd one...so once again, customer service sent me a new one, no charge! The 3rd one was perfect! I have been ordering from this company for years without any printing issues but I can't complain at all because the customer service was amazing and was so willing to make it right. My mom and her husband will absolutely love this...I can't wait to give it to them!