Beautiful ornament that will be a family keepsake. The better quality of your photo, the nicer the outcome will be; although you do have an opportunity to adjust color, crop image, and such when personalizing your piece on their site. The site also lets you know if the photo you are choosing is "good, better, or best" for the piece you're personalizing. Very easy to personalize each piece and makes a wonderful gift. I chose the glossy finish and the image and lettering is nice, bright & sharp. This company is the best ~ well-made pieces and great customer service with prompt shipping. I have purchased personalized ornaments from them over the past 4 years and will continue to be a returning customer.