Black (Purple) Mat
I ordered a personalized black food bowl and a matching personalized black food mat but when the food mat arrived, it was a dark purplish color. I contacted you about the color discrepency and found out that the purplish color was what you thought was black. However after bringing this discrepency to your attention you reworked your color dying process and sent me a new food mat that was actually black at no cost. I'm quite sure no other company would have gone to such lengths to satisfy a customer. Thank you very much - and my "macho" kitty, Sammy, thanks you also.