Happy but not happy
I ordered personalized drumsticks for my grandsons 13th birthday. I paid over $15 to have the order expedited to be sure I got them on time. They did not arrive on the day they were expected so we did not have the gift in time to give to him for his birthday. They arrived after we returned home 2 days later. I tried tracking item and discovered they were in route and in a warehouse near where we were going and offered to go there to get them but they couldn’t help me there either. If your company can’t ship on time even after paying extra for shipping then they shouldn’t advertise that option. The shipping actually cost more than the item. Refunding the shipping cost is expected but still very disappointing when the item was a gift for a child. I am hesitant to order again with this company. Very disappointed to say the least.