We liked the choice of colors and the personalization. Took a while to figure out how to choose the paw print, heart etc. After a few trial and errors, figured it out. Hint, Hint - Personalization Mall - give your future customers a little narrative on how to choose the different icons. That is: ""Input a ">" for Paw Print, input a "=" for heart, etc."" Don't remember the exact characters but you get the idea.