Beautiful Product; Amazing Customer Service
(Palmetto, FL) - January 17, 2020
I ordered this personalized wine chiller for two people as gifts. Both of them absolutely loved it! And I can see why...it is a gorgeous piece. One of the chillers did arrive with some slight damage near the engraving site. With just a couple of messages and pictures, Personalization Mall replaced the personalized item (and expedited shipping of the replacement) at no cost to me. Fantastic customer service! I will definitely remain a customer.