American Hero Personalized Flag Case Customer Reviews

The display case is made well. It holds and displays the Flag beautifully. The only down side is that the personalization on the glass is too light and you can't see it very well once the flag is in it. The website makes it look like its engraved with a deeper white that shows the name nicely. I would give it 5 stars if the engraving was darker and could be seen better.

Having to bump the flag up so that Dad's information is not covered by the stars in the flag.
Otherwise, it is a beautiful piece.

Very well made with quality materials. Flag fit perfectly. Only negative is engraved name did not show up that good since it was frosted up against white stars on flag. I guess depending how flag is folded more blue might be in that area making it better to see.

This case is so elegant and beautiful. The quality is awesome and was well received. The flag fit perfectly in case as originally folded and received from the Marines. I only wish the personalized engraving was in a different or darker script so that it is easier seen. Otherwise, it's perfect, and my family loved it!

Etching and case are beautiful. Flag displayed in photo is not included in cost. Disappointed

The case is built very nice, but we wish the engraving was whiter were we could see the letters more clearly.

The case is beautiful and the engraving is almost perfect. When you put the American flag in the case the writing almost disappears.

The case is good quality, the glass is much better than the plexiglass offering of others. But like other reviews have stated, the white lettering is somewhat obscured by the white stars. I've tried to adjust those stars to be able to better view the name and service, but to no avail. Still, it looks nicer on my bookshelf than the old one did.

Craftsmanship was excellent. Got product in a timely manner. Just wish stenciling was darker on shadow box hard to see

Case with engraving is beautiful. But be sure to note that the flag is NOT included. I somehow missed that important detail.

This is the third flag enclosure I have ordered for friends and relatives. As usual, I received a good quality enclosure with the information engraved as ordered. I have alway been happy with the quality of the product and plan on buying others in the future if and when a veteran that I know dies. To whom I have given these have very much appreciated the gift!

I've had my Dad's military flag (presented to me at his funeral as the oldest child) since 2004- I've had it wrapped in plastic sitting on a closet shelf ,wondering what to do with it to honor him. He served in the Army 1943-46 discharged as 1st lieutenant. Fast forward to June 2017. On June 21, 2017, my nephew graduated from officer training school in Fort Gordon, GA- Army , 2nd lieutenant.I then had my Ah- Ah moment.I will give the flag to my nephew as a graduation gift.I was just going to send the flag to him wrapped in plastic till my daughter suggested a display case. So, I quickly googled "flag display cases" and Personalization mall was the first one to pop up- with a special price for Father's Day. The container was delivered to me on time - very nice - mahagony with glass engraving - perfectly inscripted with what I wanted. I then had to carefully open the sturdy box it came in ,insert the flag, seal it up and then ship it off to Fort Gordon. Mission accomplished.Thanks

Solid construction and great quality. Disappointed in the personalization as the lettering is frosted not white as the picture indicates, hence, not very visible and hard to read against the flag.

I am very pleased with the flag case, with one exception--the name etching is not totally visible when white stars are under certain lettering. I plan to add a name plaque to put on the wood trim at the bottom of it!

This is a beautiful way to give tribute to a military family member who has passed away. The workmanship is beautiful just wish the engraving was a little darker.

Case is beautiful. However, would have been happier if the engraving was whiter (like the online picture) to show the name better against the flag. Nice idea to personalize the flag case.

Love the product

I was very pleased with the flag case, the only reason I gave it four stars is from the photo on the website the lettering looked white, however it is more transparent and does not show up as well through the white stars on the flag. The quality of the case it good though. Overall I am happy.

The personalized flag came quickly and was just as ordered. The flag fit perfectly and the case itself is beautiful. The only complaint is the lettering was a little difficult to read once the flag was inserted. Maybe a different color of lettering would stand out better?

Overall the quality of the product is excellent. However upon receipt, I was disappointed that the words are hard to read unless you are right up close to it. In the picture, it looked much "whiter" against the blue of the flag, making it easier to read from a distance.

I was happy with the purchase. My only suggestion is that the case could have been deeper as it was somewhat difficult getting the flag inserted.

The flag case is very nice...good quality. I was very disappointed that the engraved personalization does not show up enough. It definitely does not show up like it does in your picture. It's etched in but it didn't have the white lettering like it did in your picture.

Only issue I have with the product is the etching isn't as prominent as it was in the preview picture. Other then that a great way to honor a veteran!

This was nicely made and the personalization made it special. The wood was a attractive. Easy to put the flag into it.

This case was a beautiful dedication to a special veteran. Very nicely made and engraved.

Very nice quality. The name is a little hard to read. Letters could have been bolder.

Thank you so much it was absolutely beautiful.

My father-in-law's flag has been stored in the closet for 58 years. Finally, I have an attractive display case to store it in. I think he would be pleased. The case is a nice addition to our home and will be a conversation piece going forward. The quality is what I hoped for. However, the lettering shows up nicely over the blue but is hard to see over the white stars.

Very nice case, but the preview is slightly misleading, because the personalization is not printed in white, it is etched on the glass, so a little harder to see, but still very nice.

I love the memorial flag display case. It was one more way of honoring my brother-in-law, and allows us to continue honoring him every time we look at it. The case is beautifully crafted, it arrived in perfect condition and it was easy to insert the flag. The ordering process was fast and easy and I love how it gave me an actual picture of what the piece would look like with my requested personalization before I placed the order. It also arrived in an extremely reasonable time frame. my only disappointment is that the lettering is a little light and can only be read close up, not quite as easy to read from a distance as represented. But still very nice, and I am extremely satisfied.

The frame is nice and it was delivered very quickly. But the etching is not as dark white as it appears in all of the pictures for the product (or in the reviews). It is difficult to read the letters. You'll notice that most of the pictures in the reviews are Preview photos and not actual photos from customers. You can tell because they are all on the white mantel next to the white flowers. You will see the comparison in my photo (the bottom picture is my product compared to what they claim it will look like in the top picture). It is just very difficult to read and the lettering does not stand out as much as they make it appear in the samples.

American hero flag display case
I was a little disappointed that the engraving didn’t show up as well as demo picture against the blue flag in the case

It's really nice but the letters are so light I can barely see them when the flag is in the case.

The case is pretty and the lettering is etched well. The only issue we have with this is the letters are not solid white like they appear online. It is difficult to read the name of my father in law or the military branch he was in. We are a little disappointed in that aspect.

This flag case is beautiful, the only complaint that we have is that the personalization does not show up very well with the flag inside.

The description says cherry but be advised it is only stain not real cherry wood. There are many other less expensive stained wood flag frames. That said the glass etching was nice and if its really made in America still worth the price.

Overall, it's a nice frame. Flag fits perfect. But when I look at the pictures submitted by other reviewers, I become quite disappointed in the personalization of the frame. I can see their loved one's name without a problem. But my husband's name is etched very lightly. I can't even see the "J" in Joseph because it blends in with the white star behind it. Maybe I chose the wrong font. I don't know. But sure wished my husband's name and military branch could be seen much better. It does not look at all like the preview photo. If it did, I would be pleased. Really, really light writing.

I’m happy with the look of the product and it seems to be well made. The only problem I have is like many others have said the engraving is too light and can barely be seen. After having so many reviews saying the exact same thing I’m not sure why they won’t darken the engraving to look like the picture that’s shown on the website.

Because of where the etching is the name is not so pronounced against the white star

Nice case and engraving but the wall hook screws are so long that they dig into the flag when closed and the clasps don't hold the Frame back in tight