Personalized Memorial Wind Chimes Customer Reviews

The product itself is beautiful, hence the 2 stars. The personalization was awful and could barely be read. Customer service was not very helpful, would definitely consider ordering elsewhere!

this is the 2nd time ordering this product. The picture on the website of the portion of the chime where the persons name and date of birth and death display shows a very nicely engraved one. Both times the engraving on the product has been very poor, dull and not very visible. Very disappointed and will order this type of product from a different vendor in the future. I did not take a picture but wish I would have to send it. It is too late now as we already presented it to the person it was for.

The item itself was nice and sounded pretty, but one of the most important things to me was the personalization and that was not good at all. It was small...so small it looked kind of awkward. It was also very faint. It will quickly wear off I'm sure.

The item was just okay. I wasn't impressed with the engraving on the wood. It looked a little sloppy. The wood also looked like the stain wasn't applied properly. I believe for the quality it was also overpriced.

I gave the chimes 2 stars because the engraving was very difficult to read.

It is a nice chime but the engraving did not show up well. It is hard to read. That being said, I'm a frequent user of Personalization Mall and have had many items I've been very satisfied with!

While I appreciate the fact that PERSONALIZATION MALL processes orders quickly, I was not given the opportunity to alter this order once I had found a critical mistake in my personalization. Two digits, and my order became worthless. I wish there had been a way.

I ordered 4 of these for my fathers funeral service. They are completely misrepresented in the photo. BUYER BEWARE THESE ARE ORANGE AND RED NOT COPPER COLORED AS PICTURED. I just literally threw mine away in the trash because they are so disgusting. A complete misrepresentation and the company could care less.

The chimes are thin almost like plastic and the memorial that hangs from the chimes is almost impossible to read. My friends and family think I got robbed.

the description of product does not describe product at all. An impressive 27", is taken to mean the length of chime, not the whole length of product, from hangar to windcatcher.
Customer satisfaction is non-existent, since they told me I would receive a refund, and I am stuck with store credit, but they have product.
But this review will never make it to their page.

The wind chimes were very nice but the personalization was so faint that it was hard to read. That was the whole reason I purchased the chimes for a friend who had lost her son. Very disappointed. For the price the quality of the personalization should be much better. The personalization looks nothing like the preview picture. I'm sure if the chimes are hung outside the personalization will not be visible very soon. Won't purchase again.

The sound of the chime is very nice, but the quality of the printing on the wood medallion was very poor. Several letters had no ink at all and many of the letters had partial ink. When I called to ask for a replacement to be mailed immediately, I was treated as though I was lying. I had to send a picture of the poorly printed medallion in to get it approved. This was a gift that I had needed over a week ago and I haven't received the replacement yet. I would not recommend this wind chime.