Personalized Memorial Wind Chimes Customer Reviews

the description of product does not describe product at all. An impressive 27", is taken to mean the length of chime, not the whole length of product, from hangar to windcatcher.
Customer satisfaction is non-existent, since they told me I would receive a refund, and I am stuck with store credit, but they have product.
But this review will never make it to their page.

The wind chimes were very nice but the personalization was so faint that it was hard to read. That was the whole reason I purchased the chimes for a friend who had lost her son. Very disappointed. For the price the quality of the personalization should be much better. The personalization looks nothing like the preview picture. I'm sure if the chimes are hung outside the personalization will not be visible very soon. Won't purchase again.

The sound of the chime is very nice, but the quality of the printing on the wood medallion was very poor. Several letters had no ink at all and many of the letters had partial ink. When I called to ask for a replacement to be mailed immediately, I was treated as though I was lying. I had to send a picture of the poorly printed medallion in to get it approved. This was a gift that I had needed over a week ago and I haven't received the replacement yet. I would not recommend this wind chime.