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Evwr received orderBy Shopper  (katy, TX) - February 20, 2022 I never received the order even though I paid for expedited shipping. Pmall was very helpful and issued a refund as soon as I spoke with a representative. But was extremely disappointed due to the fact that the Keychain was a gift for my husband, it was a picture of him and our twins who passed away. So I was extremely torn when the order never arrived.
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DisappointedI have purchase many items from Personalization mall and this is the one and only time I have been completely unsatisfied with the product. The keychain clasp is placed right over the puppy's face and the picture appears to be distorted.
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DISAPPOINTEDI KNOW there was no one inspecting the items because two of the keychain pictures had a huge HOLE right over one of the heads in the picture. IF you would have looked at it you would have turned the picture one turn or put the hole one turn over! ITS ALL ABOUT CUSTOMER SERVICE AND INSPECTING YOUR PRODUCT BEFORE IT GOES OUT!
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Not as expected By Shopper (Valencia , CA) - December 23, 2017 Received my keychain today as a Christmas gift for my man and it’s so not what I expected. Very cheaply made that I am embarrassed to give it to him so instead I printed the picture in a nice frame for his office. : ( good idea but failed
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No what I expectedThe key chain is what I thought it would be, but my picture came out really dark and hard to see... nothing like the preview...... Love the ornament... just want I expected.... I have ordered all the grandbabies their first christmas ornament from here and love them all....
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Flimsy at BestBy Shopper  (Middle Village, NY) - June 13, 2016 I purchased this as a gift. The first one broke after less than a month and I purchased a second one, which broke in less than a week! I contacted customer service and they replaced it and gave me store credit for one of them. The replacement one broke within 2 days! This is not being abused, it is used for one key and it's a house key, so only used once or twice a day.
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photo key chainI designed a square image in Photoshop to put on a photo key chain.
When you go into edit mode for this keychain the screen shows the entire photo, no problem. When I received the photo key chain the corners were cut off resulting in cutting off lettering that was on the key chain image. I called to tell PM customer service that PM tech team needs to adjust your edit reflecting where the actual image will be printed then applied to the keychain. The girl assured me would redo it, and it arrive even worse. Something for PM tech team to work on?? The key chains are super cute, just need to adjust 'ACTUAL IMAGE SIZE" in edit mode
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cheapBy Shopper  (Temecula, CA) - October 23, 2011 This looks really cheap and tacky I do not suggest it. And unfortunately I bought 3 at once!
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Picture Perfect Key RingThe item I purchased wasn't as great as I thought it would be. I thought it would be like a steel keychain, but it's only plastic!
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Poor qualityI was extremely disappointed in the quality of the photo processing on the key ring. I chose a high-resolution photo (in fact, used the same photo for my Christmas cards this year). The picture on the key ring was VERY granulated, VERY dark and had a green tinge to it...nothing like the original photo. I'm embarassed to give it as a gift, but it's too close to Christmas for me to find something else.
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UNHAPPYI HAVE TO SAY THAT I AM NOT HAPPY WITH THE WAY THESE KEY CHAINS CAME OUT. FOR THE MONEY I WAS CONSIDERING RETURNING THEM.
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