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Smaller and cheaper than expected My bad for not reading more reviews, by the picture I thought it would be a good inch larger in diameter and of a sturdier material. These seem very cheaply made and I would mayyyybe buy again but only at half price
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Bad picture quality I used a professional, high quality photo and the quality of the photo on the ornament was terrible. It's dark and blurry. Pretty disappointed
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Not what I expected I've ordered ornaments from this site before and I've been pleased. This time, the design seemed to change my picture by adding an orange glow. I'm not sure if that was part of the snowflake design or not, but it was not what I expected and I will think twice before purchasing again.
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Good I bought this product as a gift for a friend as I had bought a similar style last year with a photo of the kids in it and she loved it. However, the photo looked much darker than it did on the preview it just didn't look as good as it had on the computer, I would recommend you edit the photo to make it brighter than you want it to appear. On the plus side it came right on time and that allowed me to quickly order a new one when I wasn't 100% happy with my purchase.
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Ornament ALL my previous ornament orders have been so very good that I thought I would do one for my sister and husband and share with their kids. This one was darker than expected and difficult to enjoy. It looks great here but the actual ornament is darker.
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one side perfect one side too dark This ornament had a perfect side and a too dark side. I contacted customer service, they will not remake until I send them a pix of each side of each ornament. I hope Personalization Mall will stand behind their work. I really want this ornament by Christmas.
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NOT WHAT I WAS LOOKING FOR This is not what I thought it would be at all. Pic came out so dull & faded. So very disappointed as I order from here every year. Just plain ugly. .
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Review The picture was cut off on the actual ornament and didn’t match the preview. Very disappointed.
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Ornament didn’t look like preview I have had a lot of success with personalization mall in the past, but this time I was not happy with my order. The preview showed the picture I chose for my ornament clearly and in a decent color. But when I got the actual order, the picture was so dark I could hardly see it. Very disappointed!
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disappointed By Shopper (FRESH MEADOWS, NY) - December 17, 2021 Photo was placed to high covered some of the gentlemen's head. Wasn't the view I had when I placed the order.
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No response from customer service I have ordered from here before and have been satisfied...until today. Two out of the four ornaments I ordered had a deep scratch across the photo side. I sent email to customer service 3 days ago. No response yet.
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oops! So, these are really flimsy. I ordered 5 and one had a broken loop at the top where the ribbon goes to hang it! I don't have time to return it, so my gift recipient gets a crummy super-glued ornament. The other thing is I made sure when I uploaded my photos the snowflake was not obstructing a face, but sure enough it did on two of them!
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ornament I was hoping for a much more professional product. However the ornament came back very dark and almost unrecognizable.... Not happy with results.
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Picture washed out Make sure you choose a picture that is not very bright or in the sun. My photo came out very washed out and faded. Not like my preview at all.
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2 sided snowflake Came quickly and exactly as ordered.pictur not bright enough. The picture is dark.therefore a 2.
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Picture By Shopper (Sandy, UT) - December 11, 2017 I was disappointed in the clarity of the picture on the ornament. I put a professional photographers picture on the ornament so I know it was the printing process. It looks okay, just not great.
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A little disappointed By Shopper (Prince Frederick, MD) - December 7, 2017 I ordered 2 of the exact same ornament same picture as well. Got them both at the same time. One is perfect! The picture is clear and it looks great! The other the picture is extremely blurry. I've emailed customer service about it and even sent them the picture of the blurry one and haven't heard a thing back.
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Snowflake Ornament By Shopper (Salem, VA) - November 20, 2017 I was so excited to receive a photo ornament that had a photo of my daughter and her husband right after they got married. The ornament chopped her head off. I called customer service and the QC department said 'The ornament is fine, it passed QC'
I will never shop here again.
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Christmas gift Wasn't able to get the picture I wanted to use centered correctly on the ornament I really wanted. After trying several different ornaments finally had settle for this one. Still wasn't able to use the picture I really wanted to use because I wasn't able able to get it centered on any of the ornaments. Purchased as a gift for my daughter in law. Still considering keeping it for myself and either trying to find a different ornament or ordering a new one from a different company.
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Blurry Photo There was no indication in the preview photo that it would turn out as blurry as it did. Wouldn't buy from here again.
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Christmas Ornament Nice ornament. Picture was blurry & so were the words on the back. It was a free ornament so I'm not overly disappointed about it but would not order again.
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Good product, blurry picture I sent a clear, focused picture, but it turned out to be extremely blurry on the ornament. It was so bad, it's not worth giving as the gift I intended.
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Not that great By Shopper (White Sulphur Springs, WV) - December 19, 2016 I've ordered ornaments in the past and they have been great!!! But these are disappointing. The pictures are fuzzy and their faces are orange. Pros: The back of the ornament looks really good and the glass is great quality.
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Disappointed Normally I love this website but I was disappointed with this ornament. The picture came out off color and blurry. I can't give this as a gift.
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Ornament is blurry The preview of my ornament looked great, however upon delivery the ornament looked different than the preview-it is all blurry and I am not very happy about it.
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Cute but bad quality I used to use this website a lot for gifts, but I didn't use it for a few years. I loved everything I have ordered in the past. When I ordered these ornaments I was very excited, but when they arrived I was very disappointed in the picture quality. I'm positive it wasn't the quality of the file I used because it was very high quality. These would be so precious if the quality of the image was clear.
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Not my favorite These are of heavy quality. However they are blurry with poor picture quality. Even the quote side is blurry. I don't recommend these at all.
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Blurry and dark One of my ornaments turned out 'ok'still blurry - the other one (the one pictured)- one of the faces is completely black (the other faces are very dark and cannot see facial features)-I won't order them again. I understand when you zoom in on pictures- they get distorted, but my edited draft- everything looked fine. :(
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Online order I'm a little disappointed in the cost of the item for the cost- also the shipping was a little outrageous for the size of the item-
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Dear Roxie and Popsy The picture submitted appeared much darker on the ornament. Was not happy with the quality of the picture on the ornament.
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punch to the head Everything was great except the hole for the string was directly in my forehead. There was plenty of room on the picture to find an open area. I would have liked to change the font as well. If not for that it would have rated 5 stars.
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DO NOT BUY I ordered 10 of these for gifts to give to my family members for my daughter’s first Christmas and every single one is absolutely horrible. The photo is blurry and the ornaments are warped. I’ve contacted customer service with no response. Buyer beware go elsewhere and do not buy these! Total waste of money!
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Poor placement My dogs face is completely covered with a snowflake. Certainly can't use this as part of a gift.
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Very disappointed By Shopper (Parrish, FL) - December 21, 2021 I received the ornament yesterday and was extremely disappointed with it. I was so careful with the picture and it has come back with snowflakes on my son's face which completely obscures the picture
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Item was received damaged By Shopper (Pomfret Center, CT) - December 16, 2021 Purchased this as a gift for my ex mother-in-law to be from her granddaughter. It was broken in half when it finally arrived. I tried going through the order to report the damage but didn't see any option to do so.
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Ornament This was terrible! They put it on there darker than original and you can’t see faces! Ughhhh
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Ornament The picture turned out very yellow. I did not like the glossy finish. I ordered a new one in matte hopefully it is better. I was very pleased with all my other purchases.
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Poops Ornament was nice but there was no writing on the back. Customer service was rude as well. Still wait to hear back what they are going to do to fix
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Worst purchase I do know why, from my three orders of ornament, this one was the worst printed quality, although my photo was in a high quality, I don't know what happened when they printed in the ornament...
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Came out pink! By Shopper (Downingtown, PA) - December 17, 2017 I had a white background in my picture and it turned it pink. Very disappointed.
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