Ridiculous!I’ve ordered from the Personalization Mall a number of times over the years
& I have always been satisfied with my
orders. This time, I ordered one of the
etched glass ornaments for close family
friends & the wrong etched glass ornament was sent. My friend & her husband were not sure what to make of the etched sentiments. Needless to say, I knew right away that they had received the wrong one. I’ve been unable to speak with a CSR to rectify
this problem, no one is answering!