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 GreatWas very happy with the look of this ornament. Downfall ear was broken off one of the bears had to glue it back on.
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Excellent customer service We received our first ornament broken and they were very quick to send a replacement. The ornament was beautiful
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Cute Family Ornament By Shopper  (New Albany, OH) - December 11, 2019 We liked this because it was a little "Different" than what we've seen in the past few years. However, PLEASE think about reducing the font size so you can include longer names! Christopher is pretty common, yet we can never personalize correctly.
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5 names bears Nice
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Bear Color is different I absolutely loved this product! The bears seem to be a dark olive green instead of black however. If they were black, it would be 5 stars!
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Love Love our family ornament. It is very cute and a perfect size. The words printed out nicely and the bears are very cute.
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Cute gift idea By Shopper (Rancho Cucamonga , CA) - November 26, 2018 The ornament I ordered as a gift for my sister came out perfect... only issue was that one of the bears heads was broken off (I suggest better packaging to protect the ornaments) my sister was able to superglue it together and it looks just fine though... overall a super cute gift idea and the delivery was super fast. THANK YOU.
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Beary happy By Shopper (SANDY, UT) - November 14, 2018 I ordered 3 different ornaments and they are all very cute and exactly what I ordered. The items were delivered fast. Thank you.
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Ornament It was cute but one of the letters of the names was not centered in the bear and last letter can’t be seen.
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Nice A little smaller then expected big adorable!!! Very happy
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Ornament Cute.
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Precious By Shopper (Maryville , TN) - December 2, 2017 A very cute ornament, especially since we live in the foothills of the Smokies
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Almost Perfect By Shopper (Bedford, TX) - November 14, 2017 Would have been nice to have a bear that had a feminine touch. Still it is made very nice.
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 OffIt’s cute but it’s driving me insane they did not center the names. And they’re not all in the same start place. Lacking quality control.
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Personalization off centered The ornament is cute and names are spelled correctly, but they are all off centered.
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Very cute! By Shopper (Elkton, VA) - January 4, 2022 My only complaint is that one of the monogrammed names was off-center and hard to read.
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Nice Product/Wrong Personalization The quality is good but the personalization was smeared and had the wrong spelling of my name. I am trying to return for another because i do like the quality. We'll see.
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Almost perfectl I almost loved it but the names are almost cuttoff because whoever made it didn’t center the ornament. I’m wish they would have redone it.
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Cute but broken I was SO EXCITED but the ears on the parent bears are broken =(
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xmas I was a little disappointed. It is too dark and smaller than I expected
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family bear By Shopper (PEMBROKE, GA) - December 16, 2021 The ornament was broken when I received it but I used super glue and glued it back together but other than that I was a beautiful ornament
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It's nice but a little heavy A little heavy
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Cute By Shopper (Lubbock, TX) - November 5, 2021 Everything was made correctly. Very cute Ornament.
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Bears ornament I was very disappointed in this one. I made a mistake on the year. I would've thought someone would have caught it.
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Little I love the ornament but I thought it would be bigger then it is.
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Disappointed in the personalization This is a high quality, super cute ornament. I was so disappointed though in the result of the personalization... the company chose to use a light grey color on the brown banner (family name/year) and you can barely see it. Im very disappointed in the color choice for the font... it needs to be a light color to be seen. It was more prominently seen in the preview photo
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Ornament It is a super cute ornament- unfortunately one of the bears ear was broken! I s ended up just gluing it, because I didn’t have time to wait on a new one!!!
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Cute but names not centered Ornament is very cute but it's driving me nuts that the names of my kids are not centered
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Griffin Everything arrived in a timely fashion and correct.
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family ornament By Shopper (Mequon, WI) - December 17, 2017 I wanted to recognize a family of 3 which will soon be a family of 4 due to shortly after Xmas, a new baby boy will join their family. This ornament fit the bill. There were other cuter ornaments but this one fit the circumstances better.
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Cute Very cute ornament. They should print the names in a brighter color to dark to read. And one of our names was up to high. But the ornament is very cute nicely made.
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Like it, dont Love it By Shopper (Lewisville, TX) - December 4, 2017 I always order my Christmas ornaments from Personalization Mall, and this time, on my daughters name, that has 9 characters, the letters were so close together that it looks a mess, but al others are fine. I have not had many issues with her name before, but on this one, it is not that legible, and I know if I call, they will only repeat the order, and Ill get a duplicate that looks the same. So needless to say, I have an ornament that needs to be deciphered when looked at by someone that does not know her name. and the proof look very legible might I add... The ornament is cute none the less!
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Names not centered The ornament is cute but some of the names are off centered and that should be something that could’ve been corrected
In the preview it appears centered but the actual item is not
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Cute but hard to read main name It is very cute and the individual names are great but you can barely read the family name.
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 Crooked letteringI ordered 3 of theses ornaments for my kids/families. The other 2 were okay, but this one was a disappointment. The lettering for the names was all Crooked. There wasn't the to return or reorder, so it will have to do.
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Crooked The ornament itself is really cute but most of the names that they put on are completely crooked! Super disappointed.
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 Poor craftsmanshipPoor craftsmanship. The personalization looks very computerized and does not look the same as it does in the photo. I will not be buying an ornament from them again!
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Letters are off The letters were misaligned and just awful. I’m surprised they allowed this to ship out. The names were crooked and you could clearly tell they were off.
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193 reviews
20 reviews
