Terrible waste of time! By
Shopper 
(South Lebanon , OH) - December 23, 2020
After receiving the wrong item (someone else’s ornament with their picture on it), which was a memorial ornament for a friend as a gift, I was disappointed to wait on the phone a total of 2 1/2 hours (disconnected once and had to call back and wait again) to be told that this item is back ordered. I will receive a refund, but my friend will not receive a Christmas gift, and I won’t get back the colossal waste of time that I spent trying to fix this error. I will never shop here again!