Customers are overwhelmingly pleased with the quality, personalization, and timely delivery of the ornaments, making them a perfect gift for families and friends. Despite occasional minor issues like ... see more
I ordered two family ornaments for gifts for mom and dad. I only got one correct one and some random family’ Christmas ornament. The correct product is cute but missing a few items from order??
Had to order 1 extra at full price due to the company sending 1 less without the last name on it. Was missing an employees name that was on the order
did not love
By Shopper (ROTONDA WEST, FL) - December 29, 2023
I apparently missed a name but I also paid for a box that was super over priced and the ornament doesn't even fit in it. The box doesn't close and the Matte finish is just not a nice feature. Get the glossy.
Extremely disappointed with the quality of this ornament. All the names are blurry and slightly faded. It seems the quality of Personalization Mall is not the same as it was years ago.
I ordered 8 of these to give as gifts and was very disappointed. The design is not centered. It’s going off the ornament on the left and there’s a gap on the right. Highly embarrassing and disappointing. Ordered several times before and this is the worst.
The matte finish does not look good and the printing was off centered. One side was worse than the other, but both sides were off center. I’m pretty disappointed because I loved it online. I can’t find a way to actually contact anyone to correct it. It is a gift and I’m hesitant to give it.
Too small for a gift
By Shopper (Grapevine, TX) - April 27, 2023
Too small. Lettering is tiny. Also, don't waste your money on a gift box. It's a cheap, white box with a huge barcode sticker on it.