Had to remake the entire pillow to make it gift worthy.I was very disappointed with the quality of this item.
The pillow insert is vacuum sealed for shipping. When you open the package, the pillow barely expands. I had to open the seam, pull all the batting out, separate the batting so it was fluffy, re-stuff the pillow, and re-sew the seam to make it look like an actual pillow and not a down comforter for a baby doll.
The personalized cover isn't square (it is too tall for the pillow) and doesn't lay right when on the pillow insert (it is wrinkly and looks like a 6th grade Home EC project). The opening in the back has an unfinished edge (again, 6th grade Home Ec project). I had to rip out all the seams, fit it correctly onto the pillow insert, and resew the seams in the correct place. In addition, I had to finish the edge on the back and put velcro on the edge (to keep it closed so the cover stays smooth on the insert).
Now, after 4+ hours of work, the pillow looks great and I am not embarrassed to give it as a gift.
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