most grateful of all i have never given a gift from personalization mall that WASN'T appreciated. but this gifting far surpassed them all. my friend was injured and in great pain. I live in iowa and she lives in texas so there was no way to visit her at the time of the accident. her husband texted to tell me that after she got home, there was a doorbell ring, a box was delivered, and the pillow inside was immediately hugged and now can barely be pried out of hands when the hands need to do something else. PERFECT!