Shipping Information & Rates:
Can I Change Or Cancel My Order?
ADDENDUM: Due to our current limited fulfillment operations due to the Illinois Governor’s mandate, you may change or cancel your order if it has not already begun production. We are currently working through the backlog of orders in the order they were received, so please contact us to check on the status of your order or to make any changes. Please be aware, due to these circumstances, phone and email response times may be longer than normal.
Once completed and placed, your personalized order is immediately sent to our production facilities so that we may offer you expedient service, with orders often personalized and shipped within 24 hours! Understandably, cancellations or changes to personalized orders cannot be accepted once you have completed and placed your order. Completion of your order confirms and acknowledges that you have reviewed and verified the accuracy of your entire order before it was submitted.