Disappointment Turned into a GREAT experience
(Des Moines, WA) - March 12, 2018
I ordered this with not much time, and was thrilled that I was able to receive it in time for a trip. Unfortunately it showed up broken. I was flustered, when I called customer service, but they were able to send a replacement to meet me at the hotel I was heading to. It was there waiting for me and I was able to give it as a retirement gift. The decanter was exactly what I was hoping for. Thank you for selling a great product, quickly, and taking care of your customers.