Engraved Heart ClockI was very pleased with the clock itself, it is very nice.
The only bad things I experienced were:
1) It would have been nice to have directions on how to activate the battery. I managed to figure it out myself, but it would've been nice to have some direction.
2) The gift box that I ordered came damaged in the one corner. I contacted customer service and asked them to send another box. I was told that they could not send another box, but they would refund the cost of the gift box. That is fine, but I would've rather had an undamaged gift box for which to present the clock to my parents for their 50th wedding anniversary.