The champagne flute turned out so beautiful, but I expected that, since every single thing I have ever ordered from PersonalizationMall.com has been beyond expectations. Great gifts, fast delivery, and customer service that actually responds to any issues or questions quickly. I have ordered so many things from this company. They have saved me when I had no idea what to get someone. Their gifts are thoughtful and personal and have been loved by everyone I have given a gift to that came from Personalizationmall.com. I sound like an ad. But it's all true and this is what I would want to know if I were looking at reviews when deciding on whether to order from them or not. Hope this helped.