Great product - terrible customer service
(Farmington, CT) - December 20, 2021
Great product. However, the shipping and communication from customer service was terrible. I had to call 3 times to find out when the product would be delivered. The website says 1-2 day turn around, yet it didn't ship for 7 days. I've ordered from PM before and this was never an issue. Please stop having your marketing team send me emails that you can turn things around in 1-2 days, but realistically, that is not the case.