(Lakeland, FL) - November 30, 2017
We lost our precious dog after 15 years on November 10, 2017. To remember her life I placed an order for an ornament for Christmas. Ornament came with the chip in the wood. I contacted personalization Mall immediately and they shipped another one out to me. I have since ordered six additional ornaments for friends and family to commemorate 2017. Personalization Mall and their staff were so compassionate and acted quickly to resolve the damaged ornament. Now I am constantly referring them.