The personalized hot pan holder looks and feels great. We were concerned the photo image would appear like an applique, but it actually is integrated into the material like a silkscreen, giving the item a smooth and soft look and feel. Can actually be used as a pan holder, not just as a keepsake. In the ordering process I had to crop the image a bit to fit into the required space, but the photo was expertly positioned, so that the cropped image fit the space perfectly in the delivered product. Very impressed with this item.