Great customer service
(La Crosse, WI) - January 28, 2021
I initially ordered an ornament for my Grand daughter's first Christmas, and when I received it in November, the color of her photo was very red. She appeared sunburned! I left a review of this, and thought that was the end of it, and even started looking elsewhere to purchase one. I was contacted by the Personalization Mall, who asked me to send them a copy of the original photo, so they could look at it. I'm happy to report that they replaced the ornament with no charge, and I got it just in time for a Christmas gift. I will definitely continue shopping here.