This is such a great item!
(Athens, TN) - June 15, 2018
Sorry for my long story. But I admit it, I made a mistake. I'll never stray from PMall again, I promise. I saw an ad on Facebook for a Tervis tumbler that you could personalize with photos, and it looked like the perfect Mother's Day gift for my mom. I went to their website and designed a tumbler for her to take in her golf cart. I was so excited, but when I opened the package I immediately burst into tears. I was expecting the same quality I'm used to from PMall, especially for nearly $40, but this tumbler was a disaster. I called customer service twice & emailed photos but nobody would help me or remake the item. They told me the tumbler actually looks better than a lot of them that they make. WHAT?!? I couldn't give this to my sweet mom. I knew PMall would've done a better job, so I went to the website and entered the SAME EXACT PHOTOS. I have to tell you that the difference is amazing. The new tumbler came out perfect. I'll never stray again, I promise!