We did the personalized photo stockings last year from a different company and had lots of issues getting 1 replaced that arrived misprinted. Never did get resolved and had to get a refund instead. Well, we got 3 new additions this year and decided to try Personalization Mall instead. VERY HAPPY customer! The stockings came out exactly as previewed, no mistakes, looked great and were nice and flat and ready to hang! Not to mention they shipped FAST! Next year we will likely replace our previous photo stockings from the other company with these as well, because Personalation Mall's stockings were far superior in every way.