I've ordered many times and this is the first time I've given a bad review. It's very nice looking but it is not secure at all. The "locking lid" has an opening big enough to reach in and pull mail out. When I contacted customer service regarding this issue, they stated that the post office mandates this size opening, which is absolutely not true. Also, it is just placed over screws and hangs on the wall, it's not secured at all. I could have spent $25 for a more secure mailbox.