Offer available online and by telephone only. Offer not available in corporate store. Offers cannot be combined and are not available on all products and are subject to restrictions and limitations. Offer ends 7/13/25. Prices and charges are subject to change without notice. Void where prohibited.
The reviews highlight the Personalization Mall's exceptional service, quality craftsmanship, and timely delivery, with customers expressing contentment with the personalized compass as a unique and sp... see more
The item arrived in perfect condition, but the overall quality is not what I expected; the "mahogany" looks and feels like plastic. The item is lightweight and the engraved plate is cheap-looking. I'm embarrassed to present this as a gift, but the company will not accept a return, even though the engraving was a stock, rather than personalized message. Not worth the price. Buyer beware.
The product i received was nice. Other than the fact that I ordered it in mahogany and received it in black, I am impressed with the product.
Very disappointed
By Shopper (Canada) - December 11, 2020
I thought this would be an attractive personal gift. The inscription is crooked and makes the item look very cheap. I paid over $100.00 Canadian and I don't think I will ever order anything like this on line again.
The product says “quality constructed in wood with a dark mahogany finish” but mine has arrived and it is black plastic. I still like the look but the main sell for me was the clean looking wood so I am quite disappointed in paying for plastic. I have attached a photo of it so you can see for yourself. I assure you, in person it does not look like their picture and just looks and feels like waxed plastic.
I bought this item for a co-worker who is retiring. I like the overall look of the item. However, the compass needle part of it is leaning to the side and I'm not sure if it is working properly. I call with my concerns that it was broken and was told to take a photo and they would look at it a send me another. But none of the photos I took really show what my concern with the leaning needle. So I guess I am stuck with item as is. Not sure I will used this company again.
Quality
By Shopper (Silver Creek, NY) - February 15, 2019
Beautiful looking but once you pick it up it doesn't feel like real wood and feels very cheap. more worried he wont like it just based on quality
Old or aging inventory
By Shopper (Louisville, KY) - February 9, 2023
I usually am extremely satisfied with Personalization Mall, however, this order wasn't up to standard. One of the compass' engraved plate was placed at an angle so the engraving crooked above the compass. The other compass' hinges appeared green with mold or mildew as if the stock is stored in a damp place. I was exited about receiving my order a day earlier than expected but was truly disappointed by the compass products.
Don’t bother ordering this unless you want to be embarrassed. The quality is poor, cheap and shoddy. The actual compass was not even attached or fastened to the case. Additionally when ordering I wasn’t guaranteed Christmas delivery so another added expense for expedited delivery. Tho I see today that’s not the case. The product bears no resemblance to the picture. I don’t think it could pass as a paperweight as it is that light. Shame on me and buyer beware!
Disappointed
By Shopper (Palm Coast, FL) - May 17, 2021
Very disappointed in the quality. It totally feels and looks like plastic, polished wood is extremely misleading.
This keepsake / compass was a nice idea but when it arrived it was very cheap looking. I will not purchase this item again.
Cheap
By Shopper (North Las Vegas, NV) - December 7, 2020
It looks so fabulous in the pictures but it is made of cheap plastic, the compass needle is unsteady, I was very dissatisfied, not worth what I paid! And to think this was an 18th birthday present. I won’t purchase from this company again.
I've bought the compass gift in time for my best friend's graduation. I've received 2 days ago. Today I've decided to open and see it. The needle is loose, looks like it's going to come out. Overall, it looks cheap (and it wasn't it!!!). The compass box smaller than the picture they show. For $70 I was expecting something better. I'm sending it back. I'm going out now and buy my friend something decent.
Highly disappointed!
By Shopper (Quakertown, PA) - May 18, 2019
I purchased this compass as a 20th anniversary gift for my husband, personally engraved.It arrived with the engraving terribly crooked. After contacting the company and emailing pictures of the item, I was told they'd be sending a replacement at no charge. However, a few hours later, I was notified that the item was out of stock so they'd be refunding my money. That certainly doesn't help now that my anniversary has passed and I'm now stuck with a defective item. I do not recommend this company.
I guess I should have looked a little closer at the typeset. The white...I just don't know why they did that? It doesn't look engraved...it looks like someone put little plastic white stickers on it. If you look closely, you'll see little ridges where, perhaps, they had to set the plate within the compass. The compass shakes a lot. I believe, it eventually settles to the correct direction, but it shakes a bunch to get there. I was unimpressed. I would not buy this again. The only good thing was the case it came in. I am giving this to the captain of cruise ship. I'm a little embarrassed. I'd rather not, but it's too close to Christmas to do something about it.