He Asked, She Said Yes Personalized Engagement Shiplap Picture Frame Customer Reviews

For the price of the frame , i would except glass not a piece of plastic. That’s why i am giving it only 4 stars.

Great gift for my daughter's engagement. When opened the back screws that hold the arm of the frame were loose and one was missing. Other than that, it was a nice gift.

The frame is adorable and well made. The only negative is that it comes with a thin piece of plastic over the picture instead of glass. I swapped it out for a piece of glass and it looks much better.

The frame itself is very cute. I wasn't impressed with the quality of the picture inside it though.

While the plastic is okay in front of the picture, I prefer glass. I did not realize it wasn’t glass before ordering.
I would suggest the frame be wrapped before placing in box as mine was damaged.

The picture frame itself is very cute but I'll probably reprint the picture because its a little blurry which is why I gave 4 stars instead of 5

Love the frame but it came with the wrong signage on it it was supposed to say Austin and Rachel let the adventure begin instead it said let the adventure begins, I sent an email to your company and I never got a response

The frame was lovely and inscribed with the couple’s names. They are using it on their photo table at their engagement celebration.

The frame was lovely and inscribed with the couple’s names. They are using it on their photo table at their engagement celebration.

I ordered this gift before for another friend. The only thing I regret to pay an extra $4 to print the picture when I thought I was paying for an engraved-style picture. I love the quality of the wood as well.

We really like the quality of this product. I feel like I could have ordered the picture myself with better quality. I was very shocked with $75 international delivery fee and I wish it wasn't that expensive to give it a try.

Such a nice frame and great way to say congrats to the newly engaged couple!

Very cute. Wish the printed names matched the color of the writing on the frame, but none the less was of good quality

This is a nice frame to give to a newly engaged couple. I was a little disappointed in the quality of the picture. It was a little grainy! But the message on the bottom was perfect!

I would have given it a 5 star but where you put the picture it's a light plastic instead of glass.

I thought this picture frame was really cute and rustic which fit the theme of my neice's engagement party. I was disappointed it came chipped in upper right hand corner of the frame. However, I called PM and they rectified the situation right away and sent me a new one in time for the engagement party. I was very pleased about their response time. Thank u PM!

I’m liking the frame. It turned out nice. But I was expecting glass and not plastic to cover my picture. I took a glass out of another frame and exchanged it out.

It’s a very pretty frame the only complaint I have is they put the picture in it but they don’t have glass in it it’s a piece of plastic. So I had to replace the glass it is very hard to find one to fit the hole that they had cut out. Other than that it’s a very pretty frame.

Finished product was exactly how it was presented. It was easy to order online. The photo I sent was set perfectly in the frame. Overall good value for the price. I would have given 4-1/2 starts but didn’t have that option in the drop down. I did not give 5 stars because it was not super high quality but I was not paying for that type of product. Quality I receive just as nice as any Hobby Lobby frame only personalized. Lettering on frame was great. I would order from here again.

Wish they offered different font and color for personalized name, date

The engagement frame is really exceptional. My only negative is that it does not come with glass insert. It is a plastic-like insert which takes away from the look of the engagement picture. This is the second one I purchased as an engagement gift. Wish there was a way to substitute and put in real glass. Otherwise a great gift.

I bought this item as a gift for a special couple, (so they could have something to always remember the date they got engaged), and they loved it!

The frame is pretty but the quality of the photo print wasn’t great. There are some marks on it and it’s not as clear as the original photo.

Pretty happy overall. I think the monogram could be darker.

Lives this so much. It is so pretty and elegant to gift for friends. My only disappointment is that the picture opening was not glass, it’s a thin sheet of plastic.

Needed an engagement gift and this is perfect. I did put my own picture in it which was less than the $2 they asked for. But I like the frame.

I love this item. I only wish that the plastic film that covers the picture were glass. I hope the plastic does not discolor. Other than that, this is the perfect engagement gift. I would buy it again.

cute frame for a good price . Love you could upload a photo. A bit disappointed the date was not centered under the names. Tried several times while ordering

I needed a gift at the last minute (3 days notice) and was able to order and receive this beautiful gift engraved and with included photo in 3 days! It was so appreciated by my grandson and his fiancé and everyone at their engagement party were very impressed with it. My only complaint was a white dot appearing on the photo that shouldn't have been there..... but they will trade it out for one from the actual engagement day. Awesome gift - amazing rapid service!!

They loved it

The personalized frame is very nice and well made. I received the wrong frame but personalization mall quickly sent me the correct frame. I would recommend this item as a gift for an newly engaged couple.

I love the finished product. The only issue I have is that there's a hard clear plastic that covers the picture. I assumed it would be glass.

I love the frame, and so did the recipient. I wish there was real clear glass though- instead you get a frosted piece of plastic that does make it hard to see the photo.

The picture frame was very nice and shipment was prompt. However, I was disappointed that the "glass" was a cloudy sheet of plastic. So I bought another frame from the dollar store just to get the glass to replace the plastic.

Purchased for a friend who loved it. The alignment seemed a little off to me as it relates to the names being properly aligned over the date. It could be that longer names will appear less aligned than shorter names. There was no way to alter this during editing.

Frame is super cute & to the point. The couple will cherish this awesome gift for the rest of their married lives. I would have preferred a glass insert instead of a plastic insert.

Loved everything about this frame, except for it wasn't a glass insert but a plastic.

I love this frame and gave it as a gift to my daughter. The gold custom personalization is very nice. I was hoping it would have had a glass photo cover in the opening but it's a frosted plastic which makes the photo appear muted which wasn't to my taste so I took it off. Just heads up on that part. I would have given it 5 stars if it weren't for that odd plastic.

The wood used for this frame is not sturdy enough to withstand shipping and The Hardware on the back is flimsy. I had to replace it myself with something different. I wouldn’t mind paying $10 for this frame but the $35 Price is a little steep for what you get. Fortunately, the customer service reps at P Mall are top notch. I have purchased other items in the past and they have all been great. Sorry to say, this guy isn’t.

I thought the picture would be printed on the wood. It was not. It was just a picture inside the frame. I could’ve done that part. Overall, the frame itself is extremely nice with the printing and everything, but a little disappointed that it’s not all one piece.