Create Your Own Engraved Picture Frame Customer Reviews

This order took two weeks to deliver. Granted I purchased right before Christmas (12/22). I definitely didn’t think it would arrive before then, but two weeks is just unheard of. I spent $50 on this one photo and frame. It absolutely should not have taken longer than a week.

I ordered 8 frames on 3 shipments. All were beautiful but the 2 horizontal ones are defective. On 1 the type is not centered and the stripe which was pictured to go all the way across does not. Partial stripe on each side. Looks like the machine that does the laser cutting was not centered. On the 2nd horizontal frame one side of stripe is stained, and other side is not and neither side is as dark as the other frames with the same design. I did order a vertical and 2 horizontal frames with the same stripe. The vertical one is perfect but the 2 horizontal ones are defective. Frames do not match the picture on the review page at all. I will have to give them as a gift due to timing before Christmas with the hope that company will replace the 2 defective frames. All other frames I ordered were beautiful and perfect.

The back clasps do not slide in easily to hold a picture. Very disappointed

The clasp was broken on the back of the frame so of course after waiting for this ite for 2 weeks+ it’s not BROKEN. I WILL find somewhere else to place orders in the future

The frames are so cheaply made and an absolute rip off for the price. You don’t even get a glass insert: it’s a cheap flimsy piece of plastic that isn’t even clear so it makes the picture blurry. If these things were $5 that would still be a rip off so for $30 it’s absolute robbery. Do not waste your money!