Customers were overall pleased with their Christmas ornaments, highlighting their perfect designs, quality wood, and fast delivery, although there were occasional issues with broken items or strong od... see more
I have ordered from this company before with no issues, but that is not the case thus time. For what I paid for it, I expect quality. It's too late to do a return & have it to give as planned.
the firewood odor is overwhelming! And no where in the description did it mention that the ornament would come smelling like a smoker. The odor actually lingered after the ornament left the room. Hopefully it will air out and my son-in-law can place it on their tree this year.
I don't think my order was packed properly as the jewelry box was heavy compared to the wooden ornaments. A replacement is being sent but not sure it will make it before Christmas.