Pretty item & great customer service
I ordered this for granddaughter's teacher back in May. I knew because of covid-19, delivery might be delayed. Fedex lost the 1st mug. Personalization Mall's customer service was great and easy to deal with. They replaced the mug free of charge or would have refunded me. The 2nd mug came very quickly at the beginning of July. It is very pretty & her teacher loved it. The color was as described and the lettering was perfectly clear.