I have ordered personalized gifts in the past from this company, and I have never been disappointed. As a matter of fact, I am always surprised and thrilled when I receive the item. It is always a step above what I expected...the quality, the appearance, the overall craftsmanship. And with the sales they frequently have, the value is a plus. Love it. The item I ordered was a baby gift, so I hope it will be a keepsake for the family for years to come.