Personalized Willow Easter Basket with Folding Handle Customer Reviews

Looks good but it has a very strong glue smell

I liked the liner of the basket however the basket itself is made cheap. I feel if my daughter would throw it on the ground it would just fall apart. I also hated the handle doesn’t stay up on its own. I would love to return it but of course I can’t. Very disappointed with this company. I won’t be buying again

It didn't say it came with the bunny, but every picture showed it with a bunny in it and like an idiot I assumed it would come with it. 42$ is way too much for a simple basket with a small towel with a name sewed onto it. Definitely feel like I got ripped off.

I bought two of these baskets previously, one for each of my sons. They are beautiful, well made, classic, baskets. This year, I returned to buy a matching one for their little sister and I am sooooo disappointed! I wish you kept the original style basket with the stationary, non-collapsing handle. And, what is up with the "script" fonts?! Neither of them is just a simple, true cursive. I'm sure the basket is still well made, but I wish you had kept the original style.

While I was happy with the turnaround time, I feel the quality of this item is cheap.

I ordered 2 of the old model, one for each child's first easter, and they were awesome. This newer model is crap! It comes smelling so badly of chemicals that I didn't even want to use it to put candy in. It is much cheaper quality, and the handle design is cheap and ugly looking. I wish I had of ordered from somewhere else. Not sure why they changed the design, it was great before. They should have left well enough alone!

These baskets had an AWFUL smell when they arrived. I put them right outside to air out, and they're still out there. The smell better go away, especially since these are for my children! I got the navy check and the pink check. I really wish the pink was more of a pastel color than a bright pink, but they are nice. The fact that the handle drops for easy storage is great, but it is a real bummer that it doesn't stay up. I purchased one a couple years ago from here that was much better.

I just had my fourth baby and came to order his Easter basket to match the other three and was highly disappointed with the change to the previous model. The drop down handle although I guess better for storage looks ridiculous next to the other three. I thought this company would maintain the previous model so I could continue to order and have them all match but they did not and it's disappointing

The handle on this basket does NOT stay up by itself as it does in the picture. I am so disappointed about my baby's first Easter basket. I understood that it had a drop down handle" and I thought that was neat... But if the handle didn't stay up by itself the. They shouldn't have made it look like it does in the picture.

We bought one of these last year for my daughter and it was the perfect Easter basket. This year I bought one for our newborn and I saw the handle was different but thought I would give it a try well I'm not a fan at how the handle doesn't stand up at all we are going to try and wrap something around the sides to make it stand up by itself without the standing handle it just doesn't seem like a good Easter basket. I would return it if this site would allow returns.

I loved the Easter Basket when I saw it on-line; however, when I got it the bottom is very discolored. It is brown as opposed to the rest of the basket and when I called customer service, they said it was the way it was manufactured and won't replace it. For $50, I would think it would be a high quality basket, but found that it wasn't the case. The engraving on the cover did look nice though and am at least happy with that.

I ordered two of these baskets for my sons and was not happy with the quality. One actually came bent already. Personalization Mall was kind enough to send a new one free of charge, but for the amount of money I spent on the baskets, I would have preferred to return them and order elsewhere.

I ordered two of these baskets for my sons and was not happy with the quality. One actually came bent already. Personalization Mall was kind enough to send a new one free of charge, but for the amount of money I spent on the baskets, I would have preferred to return them and order elsewhere.

The baskets are very poor quality. I ordered 2, one for my son & one for my daughter. I had to send one basket back b/c the wicker on the handle was broken. The company was great in shipping out a new basket and not giving me any problems, but then I found the other wicker on the basket was broken as well. I'm very displeased with the quality of this purchase and am not sure calling the company & having them ship out another new basket would be beneficial b/c quality is quality.

I was really looking forward to recieving this basket as it is intended to be my sons Easter basket that will be used every year. When the basket arrived I was sadly disappointed. The handle is very obviously crooked, and pieces on the bottom of the basket keep falling off. (Which are EXREMELY DANGEROUS)for a 1 year old. After paying over $50.00 for this basket I am pretty upset. By next year the only good thing about this basket will probably be the liner that I will end up putting in another basket, so all in all I paid $50.00 for a piece of fabric with my childs name on it. I dont think I will ever purchase anything for this website again.

We were excited by the reviews and photo of the product for our children to have matching Easter baskets, but were disappointed with what we received. They sent us two different baskets, one small wicker tightly woven, the other larger wicker loosely woven with many cracked pieces that does not sit flat. The embroidering on the liner is nice, but the liner itself is of poor quality - the hem has twisted material in it. We contacted Customer Service and they even sent us a second set of baskets, both were the loosely woven baskets with many broken pieces. We would not recommend this item - you can find nicer baskets at a craft store!

The font of my childs name is MUCH Smaller than the others that I've ordered. This is my 4th Easter Basket purchased and this one is the only one that has noticeably smaller font. I'm not happy with my purchase...

The order came very quickly which was nice but the basket itself was a much cheaper material then it was made to look online and wish it was a stronger wicker material.

I am very unhappy with the color of the thread. It is not fushia. It is burgundy. Very disappointed!

Our baskets just arrived and smell horrible - like spray paint, almost. We had to stick them in the garage to try to air out but I am not even sure that will work. Also, I know the description says the basket handles don't stay down on their own but it is very, very misleading to have them standing up on their own in the picture.

I’m writing a review for this product but also to the horrible customer service. I ordered pink checkered and received what looks like a red checkered. If you want pink do not shop here. When I called and emailed to get a refund of course I was denied my refund. I was told that I had approved the preview picture. Yes I did, but it didn’t come this way. It came in red, and if this is what you call pink then I don’t want it. I will not shop here anymore. I’ve been a loyal customer for two years.

I ordered the pink check liner and it is red and not pink. I am also not able to make an exchange for a true pink liner. The basket also seems to be a bit cheaply made.

I ordered the teal check liner with navy blue font. The preview picture looked fine/readable on my computer screen, however the teal blue liner I received is A LOT darker than what's advertised so the navy font does not "pop" or show up very well at all. It's actually quite hard to read my son's name. I'm very disappointed, I've ordered from personalizationmall.com for many years and have never had an issue.

I ordered 2 baskets for Easter. They are cute, but 1 arrived with the correct cloth, but the wrong name in the wrong thread color. I contacted the company & received the replacement basket today. It has the correct name & thread color, but on the wrong cloth. There's no way to fix this before Sunday (Easter). I am very disappointed in the lack of quality control of this order.

I threw the basket away. It looked so cheap!

I recently purchased this Easter basket for $25 with my sons name on it. When I received it I was a little disappointed. The quality of the basket is dollar store quality, the only thing good about it is that it has his name. I will probably toss it after this year. This is my son's first Easter so I was hoping to have it for a while. Had I been able to physically see this product before I purchased, I definitely would not have bought it. Personalization Mall will not allow me to return it .

The basket is just beautiful but much smaller than it appeared in the picture. Not much room to put in ALL my Easter treats for my grandchildren.

Very cute baskets that my girls love. However, the baskets are very poor quality and not what I was hoping for when I thought I was finally ordering them a basket that was personalized and that they would be able to use year after year. The handles feel like they will fall off and although my girls want to play with them I am afraid if they do they won't last until Easter must less several years.

I ordered two baskets one purple for my niece and one blue for my nephew. I read that some of the complaints were that the handles were crooked. My purple baskets handle was very very very crooked. Because it arrived just a week before Easter I decided not to return it fearing a replacement would not arrive in time. I've very disappointed with this.

I ordered two baskets for my 15 month old twins. One of the baskets was acceptable. I sent the other back for an exchange. The replacement was just as bad if not worse. The basket handle was crooked, the basket itself seemed to be made of scrap pieces and had lots of splintered and broken shards poking out. There was also no uniformity to the color of the baskets. All three were different. The liner itself was fine, nothing fancy. I returned all three baskets.

Compared to the basket I bought for my Grandaughter for 15.00 more at Pottery barn it was not worth the 45.00 I spent on it.