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a little disapointed Ordered 2 ornaments (1 cat, 1 dog) uploading the pictures was easy but express shipping was charged for both items even though they would arrive in the same package. The cat ornament obviously did not go through a quality check as the picture was washed out. The dog ornament came in fine and I was happy with it. Hopefully they make good on the cat ornament with a replacement with the picture not washed out and at no charge to me of course.
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Nothing great. . . not as expected This is okay. The pets picture could be much larger and the ornament itself not soooo plain white. I also ordered the photo sentiments ornaments and they are much nicer. This needs to be more like that but allowing for a memorial message ands paw prints.
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Better Products out there When I first recieved this product I was greatly dissapointed because the heart photo looked like it was cut out by a 1 yr old & even then a 1 yr old could have done a better job so personalization mall imediately sent me a replacement. I must say although it was a vast improvement I am still not impressed. The picture is too small. It would be better if it took up the entire heart. Also the text & paw prints look like a zerox copy & is really small font. It doesn't fill out the ornament like shown in the picture. I wouldn't recommend buying this. The idea is nice & the porcelain is good quality & the packaging is nice but I will be replacing this ornament next year. This is the only item from personalization mall that I have ever had problems with. Everything else I purchased has been excellent quality & beautiful.
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Nice, but the picture was small I am disappointed in this ornament. The picture of my dog inside of the heart is way too small. It is hard to make out my dog, without being super close to the ornament. The whole point was that I wanted something to look at to remember my dog.
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Crooked I bought this for a friend of mine who lost her cat this year. The ornament is a lovely design and the picture came out well as well, but the entire printed area was shifted way off center! Nothing was cut off though, so my friend didn't want to bother getting it fixed. I am sorely disappointed and surprised because I've ordered many things from this site and they've all been perfect. Would recommend that you ship it to yourself (not the recipient directly) to check the quality first.
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watch your photo I ordered this after my 14 year old cat passed away. The photo I had of her included a light colored/white portion in the top left section of the picture. The preview of the item indicated the photo would be fine, but when it arrived, the light portion blended with the ornament so that it looks like 3/4 of a heart. It just looks weird and not fit for display, but I keep it close to me. I take the full blame, and urge others to make sure they have color in the background of the pictures. I still love this website and will order again, but this was the first product I was disappointed in as it didn't look the same as it did online. I may try to order this again using another picture some day.
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nice memorial as a gift I was a little disappointed that the picture didn't come out a little larger on the ornament. I tried several times to enlarge it and it wouldn't take. When you look at the ornament, the picture looks too small. Otherwise, it's a nice idea.
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Not as good as expected This ornament didn't turn out as well as I expected. The photo is very small and the footprints seem a little out of alignment. We had a rough year at our house, losing two pets in one year. I wanted different ornaments for each of them. For the other pet, I ordered the memorial ornament that is meant for people. That ornament was much nicer. The photo is larger making it easier to see the pet without being right next to the tree. I wish I'd ordered that ornament for both pets. I give it 3 stars because the photo was placed on the ornament correctly and the quality is good. It is a nice, sturdy ornament with a lovely silver ribbon.
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Very small writing and dark picture The ornament looks a lot cuter on the website then in person. I think b/c you expect the picture and writing to be a lot larger....
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Wonderful tribute to a loved pet Bought this ornament for my parents who just lost their beloved dog. It actually brought tears to my mom's eyes. It is well made; includes the pets' name & anything else you'd like to include on the top. My only negative is I wish the picture was a bit larger...maybe if they took away the paw prints or the heart around the picture??
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Cute I was disappointed with the size of the photo. I got this ornament for my Mom, she loves it, and the photo is a close up of her cat. The picture though a close up, seemed like it was too small. It's a cute idea but the picture space is too small and the ornament is too white. Something didn't fit right for that reason.
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Great gift I thought this would be great to give to my 2 grieving grandkids when they lost their dog. BUT its a great idea the picture area is TOO small. you can barely see their dog. Needs some tweeking to be a 5 star item.
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Loving ornament By Shopper (Oxford, PA) - December 22, 2011 This ornament was very nice. The picture should be bigger. The paw prints that are suppost to go around the outside of the hearts was not lined up straight either. Other then that it was a good gift.
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Good Product, Great Customer Service The ornament was very nice. It was printed on, with a greyish black ink, and the picture was in color. The back side had the personalizationmall.com logo. The first ornament I received was very nice, but the imprint was off center. I contacted customer service and they immediately sent out another to replace it. The ornament brought tears to the recipient's eyes! Thank you Personalization Mall!
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Nice, but different than I thought By Shopper (broadlands, VA) - January 1, 2013 I like the ornament; it stands out on the tree, but I was expecting it to look different. It's a white ornament, but I thought it was silver in the picture. The photo is also smaller than expected, but I like it overall. The price was good and it looks pretty good.
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Pretty much like the picture It was hard to get the magnification right, but basically this is a simple little ornament - what you see is what you get.
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Memories of a lost Pet My dog, Elvis died July 9, 2009. He was 14 yrs old. He is so very missed by our entire family esp since this is the first Christmas without our special friend. He will forever be rememebered. The ornament is a great way to see him on our beautiful tree every day and know he is with us. The only problem with this ornament is that it is smaller than it appears and it was hard to get the picture centered in such a small space, but I love it.
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Good Value These are heavy, thick porcelain. They hang nicely on the tree, and the pictures appear to be high quality and are placed in the best possible space in the middle of the heart. Overall a nice way to remember our lost friends during the holiday season.
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Very Nice I purchased this lovely ornament in memory of my dear beloved 17 year old cat who passed away this summer. I think the quality is beautiful, I was disappointed that the photo didn't fill the entire heart as there is enough space to do so. It's a lovely keepsake, though.
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cried when i saw it i had my dog shadow for 14 years he pasted away this year and i wanted to get something to help me heal and i saw this i was blown away by how beautiful it was the picture of it on the site doesnt do it justice its twice as nice in person this is a great ornament i love it 100% 5 stars
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Larger photo are. Photo is just a little too small. If it filled the entire heart it would be better.
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Nice way to remember your furry family member The ornament is really nice. We lost our Golden in February and are still very heartbroken over it (although we did recently get a beautiful little yellow lab). Came across this ornament and couldn't resist. My only "complaint" is that the photo area in the heart is an odd shape so it's hard to make the photo look quite right. Still a great memorial to your lost furry family members though.
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Beautiful A wonderful piece for our tree. The picture was perfect and clear.
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Nice Memento, picture small When I got the proof online, it looked like the photo was going to be bigger. It's still a very nice keepsake to have and I will enjoy it for a long time.
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Sweet I bought this after my kitten passed away. It has really helped with the grieving process as it is a little piece of him at Xmas - I put it on my Xmas tree yesterday. The service was great as well. The only suggestion I would make, is that the picture be made bigger.
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Great ornament I have ordered several of these ornaments. They are very nice. The only problem I have had was I had to order one twice because the printing was not centered. Out of the 5 I have ordered only one was not right
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inner heart This was cute and I really liked it but the inner heart came back with the top part looking like it was cut off- not sure how that happened but nevertheless it is meaningful and i love it
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Nice remembrance ornament Overall I was happy with the ornament. The photo was smaller than I thought it would be. Using a photo that is mainly the pet's head/face would have been better. The person I gave it to loved it!
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nice memento We recently lost our sweet kitty. The stand and personalized ornament are both nice. I do wish the photo were as big as the whole heart.
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Lovely but uncentered Loved this piece for the obvious reason, however the printing was off center making it not look great. I will still keep and cherish it because it will help me honor my precious pup.
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A Beautiful Ornament that's helped bring peace This ornament by far exceeded my expectations. This creation was done so beautifully and the quality is superb. I didn't realize the entire ornament would be done in porcelain (I was so focused on the creating it that I missed that part in the description) that when I opened the lovely black velvet bag, I was amazed at the beauty of it. This is currently sitting on our Christmas tree and is such a beautiful reminder of the soul-mutt that was called home to Heaven. Thank you so much for offering something that is so unique and beautiful. We feel a sense of peace now that he is with us for Christmas and always.
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Excellent quality What a wonderful way to remember your pet.
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Wonderful keepsake for a treasured pet I was looking for a memorial ornament for our family cat who passed a few weeks ago. Others I found only could be personalized with names/dates - but this one had a photo. The review software was excellent - it showed the product exactly as it would be when it arrived in my mailbox. Shipping was very quick - my mother will be happily surprised to find this in the cats stocking on Christmas.
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The Perfect Gift This is the perfect gift for someone who wants to cherish and remember their beloved pet.
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wonderful gift By Shopper (Milwaukee, WI) - December 20, 2012 the ornaments were simply divine. My mother will be so happy and appreciative this holiday because of the thought and care personalization mall put into her pet memorials.
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Lovely ornament! I purchased this ornament in memory of my beloved beagle who passed in September. The ornament is exactly as I created it on the website and comes in a velvet pouch for safe keeping. I am considering purchasing the stand so I can keep it on my shelf year round. Highly recommend!
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Perfect By Shopper (FOND DU LAC, WI) - December 13, 2012 I love this ornament. I cant wait to place it on our tree year after year. Our Libby was like one of our kids, it is so hard to say goodbye. But this really helps with the pain a little. Thank you for the great job on this ornament!
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Just perfect By Shopper (Appleton, WI) - December 11, 2012 Exactly as expected. Got choked up when it arrived. It was simple and beautiful and a perfect memorial ornament for my inlaws' amazing dog. My mother in law just adored it and was so very grateful.
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Excellent Work By Shopper (Livonia, MI) - December 9, 2012 You did an excellent job on the pet ornament for our gone, but not forgotten cat! I am completely satisfied! I would not hesitate using your firm again.
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beautiful By Shopper (Pembroke Pines, FL) - October 8, 2012 bought many of these as remembrances for special friends
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